Understand Fresha commission before comparing
Fresha publishes a one-time 20 percent marketplace commission for brand-new clients who discover the business through its marketplace, with a country-specific minimum. Returning clients do not incur that acquisition fee. Its pricing distinguishes free direct booking links from paid subscriptions, processing and optional extras. Check your local pricing and attribution rules rather than treating all clients as commission-bearing.
When keeping marketplace discovery may make sense
A marketplace can be useful when it introduces clients you would not otherwise reach. Before switching, record which bookings came from discovery and which came from your own social profiles or website. Compare acquisition expense with the contribution from those clients. Removing a fee also removes a channel if that channel generated the booking; the net effect requires your own figures.
When your own booking website matters more
A business with an existing audience may prefer one consistent website for services, staff information and appointments. Put that same current link in business profiles and communications. SalonDigi can provide that website, but publishing it does not automatically replace marketplace demand. Track direct visits and completed appointments instead of claiming more ownership will guarantee more bookings.
Check SalonDigi limits against your team
Solo is free for one staff member, one branch, one language and 80 monthly appointments. Paid plans are needed for custom-domain connection and automated reminders. Seven languages are available across the product, with the number enabled depending on the plan. Review staff, branch and notification requirements before comparing total cost, and do not assume unlimited WhatsApp messaging.
Make switching a controlled operational task
Inventory future appointments, service durations, staff schedules and client contact permissions. Ask which records can be exported and imported in the actual tools you use; this page does not promise an automated transfer. Test a representative booking and cancellation before replacing public links. Avoid keeping two unsynchronised booking channels open for the same staff times.
A decision worksheet for the next month
Write down subscription, discovery fees, payment fees, messages and website add-ons as separate lines. Also note any functions you must retain, such as retail inventory or resource scheduling. Compare the shortlist using the same country and expected workload. Review completed bookings and support effort after launch; a lower headline charge alone does not prove a better business outcome.
Related setup and comparison guides
Questions before choosing a booking platform
Does Fresha charge commission on repeat customers?
Its published new-client marketplace fee does not apply to returning clients. Direct links, subscriptions and payment processing are separate parts of its pricing.
Is every Fresha booking charged 20 percent?
No. The marketplace acquisition charge concerns eligible new clients discovered through Fresha, with local minimums. Read the current attribution and pricing rules.
Is Fresha completely free?
Current pricing lists subscriptions and optional charges. A free direct booking link does not mean the entire operating setup is free.
Does SalonDigi include Fresha-style marketplace discovery?
This comparison does not establish that acquisition channel. Evaluate SalonDigi as a booking website and appointment system, and plan your own traffic sources.
Can I migrate all records automatically?
No automatic transfer is promised here. Verify exports, imports, future appointments and permissions with the actual tools before changing your public booking links.
Sources and review scope
Fresha documentation checked on 8 October 2026. Prices and minimum fees vary by country. Operational checklists are editorial guidance; no migration speed or revenue gain has been measured.
